Terms & Conditions
Last updated: [20/01/2025]
Welcome to Guest Income! By accessing and using this website, you agree to be bound by the following terms and conditions (“Terms”). Please read them carefully before using our services or making a purchase.
1. Introduction
These Terms govern your use of GuestIncome.com (referred to as “we,” “us,” “our,” or “the Company”), including any purchases you make, interactions on the website, and other services we offer. By using this site, you signify your agreement to these Terms and our Privacy Policy. If you do not agree, please refrain from using our services.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or have reached the age of majority in your country. If you are under 18, you may only use our services with the involvement of a parent or guardian.
3. Accounts
When you create an account with us, you must provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account password and for all activities conducted under your account.
We reserve the right to terminate your account or refuse service at any time without notice for any violation of these Terms.
4. Ordering and Payment
a. Order Acceptance
All orders placed are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason at any time. In the unlikely event that an item or service is unavailable, we will notify you via email and refund any payments made – alongside where possible – a suitable alternative or the offer of a gift as a sign of our sincere apologies and appreciation of you as a valued customer.
b. Pricing
We strive to ensure all prices listed are accurate; however, we reserve the right to correct any errors in pricing. If a product is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders placed at the incorrect price.
c. Payment Methods
Depending on a selected product or service, we accept the following payment methods:
- Credit Card
- Bank Transfer
- PayPal
- Revolut
- Bizum
- Cash-on-Delivery
Payment (except Cash-on-Delivery) must be made at the time of placing an order. All prices are displayed in ($ USD) US Dollars, unless otherwise stated, or a different currency has been chosen in the currency selector.
d. Taxes
All applicable taxes (including sales tax/ V.A.T / I.V.A or any other local tax) are included in the price shown and are therefore included to your order at checkout, except some products or services where the tax is based on your country of residence or shipping address and applicable laws there.
5. Shipping and Delivery
a. Shipping Policy
We offer shipping worldwide or in specific regions only (depending on the product or service). Shipping costs are usually included where possible but others where “Shipping Not Included” is stated, will be calculated and displayed at checkout.
Estimated delivery times are provided at the time of purchase but are subject to change if due to external factors beyond our control (such as customs delays, natural disasters, etc.).
b. International Shipping
For international orders outside of the following (USA, UK, Europe), you are responsible for any extra customs duties, taxes, or other fees required for delivery to your specific country.
c. Delivery Issues
If your package is delayed, lost, or damaged, please contact our customer service team at info@guestincome.com within 7 days after the expected delivery date, after which we will do our upmost to resolve any issue as quickly as possible.
Please also see our Delivery & Supply Policy.
6. Returns and Refunds
Please see our Returns & Refund Policy
7. Intellectual Property
All content on this website, including text, images, logos, product descriptions, and other materials, is the exclusive property of Guest Income or our content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or otherwise use any content from this site without our express written permission.
8. Third-party Links
Our website may contain links to third-party websites or services. These links are provided for your convenience, and we have no control over the content or practices of these external sites. You access such links at your own risk, and we encourage you to review the terms and conditions of any third-party sites you visit.
9. Limitation of Liability
To the fullest extent permitted by law, GuestIncome.com shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from:
- The use or inability to use our services;
- Unauthorised access to or alteration of your data;
- Any other matter relating to our products or services.
In jurisdictions where the exclusion of certain warranties or limitation of liability is not permitted, our liability shall be limited to the fullest extent permitted by law.
10. Indemnification
You agree to indemnify, defend, and hold harmless GuestIncome.com and its employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses (including legal fees) arising out of your use of the website or violation of these Terms.
11. Service Languages
Language Translation and Service Guarantee
We provide the ability to auto-translate our website into a variety of languages to enhance user experience and accessibility. While we make reasonable efforts to ensure the accuracy of these translations, please be aware of the following important terms:
-
Service Guarantee
We do have some agents speaking different languages, however our service guarantee applies exclusively to services that require personal liaison and communication with our team. These services are only guaranteed when conducted in English. We will try and attend where possible other languages, but we do not offer a service guarantee for any interactions or services in languages other than English. -
Translation Accuracy
We are not responsible for any errors or discrepancies that may arise from the use of the auto-translation features on our website, translated email, chat or any other form. This includes, but is not limited to, content displayed on the website, information provided through our services, or any personal interactions between our team and users. -
Liability Disclaimer
We shall not be liable for any damages, losses, or misunderstandings resulting from inaccurate or incorrect translations, whether related to the website content, services provided, or any personal communication.
By using our website, you acknowledge and agree that any reliance on auto-translated content is at your own risk, and that any service interactions requiring personal liaison will be provided and guaranteed only in English.
For any questions or clarifications, please contact our support team.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be posted on this page, and the “Last Updated” date will be revised. It is your responsibility to review the Terms periodically for any updates.
13. Termination
We may terminate or suspend your access to a service at any time, without notice, for conduct that we believe violates these Terms, is harmful to other users, or is illegal. Upon termination, all provisions of these Terms that would reasonably be expected to survive will remain in effect.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States of America, without regard to its conflict of law provisions. Any legal action or proceeding arising out of or related to these Terms shall be brought exclusively in the courts of California.
15. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
- Email: info@guestincome.com
- Phone: +1 714-987-9873
- Address: Park Centre, Kraemer Blvd, Brea, California 92821
By continuing to use this website or purchasing our products, you agree to these Terms and Conditions.
Please also review our Privacy Policy.
Thank you for choosing Guest Income!
